Frequently Asked Questions

1. Product Details and Condition

Our phones are in excellent condition. Each comes with a charger, earphones and manual.

2. Pricing and Payment

Prices start from $299. We accept cash and bank transfers.

3. Shipping and Delivery

We offer shipping within Kenya. Shipping costs depend on your location.

4. Returns and Refunds

Returns are accepted within 30 days if the phone remains undamaged. Refunds will be processed promptly.

5. Compatibility and Network

All phones are unlocked and work with Safaricom, Airtel and Telkom networks.

6. Privacy and Data

Before selling, we wipe all data from the phone. Buyers can set it up with their own accounts.

7. Contact Us

If you have any questions, feel free to reach out:

Email: onixcompany@gmail.com

Phone: +254715755649